I write major reports for public and private sector organisations and think
tanks. I help frame what the report will achieve, work with experts to
compile the evidence and then write the report itself, working through
drafts with the commissioners to ensure the final document reflects the
organisation's objectives. I write in a clear, fluent and enticing style and
meet demanding deadlines.
Digital transformation during the pandemic
The speed and ingenuity of the NHS’s response to the Covid-19 pandemic
presented a unique opportunity to understand how successful digital
transformation can be delivered quickly and at scale. In collaboration with
the Health Innovation Network – the Academic Health Science Network for
south London – and digital innovators Sitekit Applications I listened to the
stories of NHS staff who have been making this extraordinary acceleration
in digital transformation a reality, to identify the behaviours and cultures
that drove success. The result was the report Liberate to Innovate.
Embedding universal vaccination in the UK
I worked with Public Policy Projects to produce the report Embedding the
Universal Vaccination Ecosystem in the UK, which identifies national and
global priorities for vaccine policy to protect us at every stage of our lives,
and discusses the lessons to be learned from the Covid-19 pandemic.
Out of Hospital Care Forum
Healthcare leaders supported by Healthcare at Home came together to
discuss practical ways that local health economies can develop community-
based healthcare services. The report addressed issues such as meeting
demand for primary care with the current workforce and developing a more
balanced understanding of the benefits and risks of hospital admission,
particularly for the frail elderly.
Brexit Advisory Commission
Working with the Brexit Advisory Commission for Public Services,
established by public sector finance institute CIPFA, I wrote a detailed
analysis of the likely impact of Brexit on the public sector workforce. I
compared seven potential outcomes of the withdrawal negotiations with the
needs of the public sector, and identified the best choice for UK public
The 2000 Days Project
Public and private sector healthcare leaders came together to explore how
NHS reform could be re-energised to put the citizen and community at the
heart of decision-making, bring joy back to the workplace and create a
culture in which innovation thrived.
Working with ZPB Associates, I brought their ideas together in The 2000
Days Project, a report which explores radical reform of primary care and
community services through the lens of the first and last 1000 days of our
lives. It was launched at the King’s Fund and Cambridge Health Network.
Building Financial Resilience
CIPFA commissioned me to write a report for local government finance
directors identifying the warning signs of a local authority at serious risk of
financial failure, and explaining the key actions which would strengthen the
organisation’s long-term security.
The Winter’s Tale
The Winter’s Tale, for the Institute of Healthcare Management, used
personal stories from health and care professionals working in and around
emergency departments to reveal how systems thinking, teamwork and
leadership can deliver an outstanding service under pressure.
The report sought to understand what separates emergency departments
which manage to cope with large numbers of patients from those which
slide into crisis.
Swimming Together or Sinking Alone
Swimming Together or Sinking Alone, for the Institute of Healthcare
Management, was based on revealing interviews with senior health and
local government leaders on what was really happening inside local moves
to develop integrated care. It helps leaders understand the values, culture
and skills they need to survive and thrive as the NHS tries to change from
organisations working in silos to local health and care networks focussed on
the needs of patients and populations. It was widely praised and formed the
centrepiece of a major conference.
Local Government Finance Commission
The Local Government Association and CIPFA established the Independent
Commission on Local Government Finance to recommend a programme of
government reforms. I worked with the commission to draft its interim
report, Public Money, Local Choice, and its final report, Financing English
Devolution. Several of the report’s recommendations have since been
reflected in the government’s devolution policies.
The Revolution will be Improvised
The Revolution will be Improvised draws on insights from 25 multi-agency
programmes to identify what makes or breaks collaboration and service
transformation. The programmes were part of the Local Vision initiative,
backed by the Local Government Leadership Centre and the NHS, which is
dedicated to transformation through system leadership.
NHS Clinical Commissioners manifesto
NHS Clinical Commissioners published Making Change Happen to influence
national and local government, system leaders, policymakers and
politicians. It outlined what changes needed to be made to enable clinical
commissioning groups to reform the NHS.
Future Homes Commission
I edited the final report of the commission, established by the Royal
Institute of British Architects to recommend reforms to every aspect of UK
housing – from the way homes are built to how they are designed and
funded. It received extensive media coverage.
King’s Fund report on leadership
I wrote Leadership and Engagement for Improvement in the NHS based on
papers commissioned from national and international experts. It
demonstrates how engaging clinical staff in leading improvement raises
standards of care, while engaging patients produces better outcomes and
uses resources more effectively. It was launched at the King’s Fund’s second
annual Leadership and Management Summit by its then chief executive,
Professor Chris Ham.
Commission on Dignity in Care
I wrote the consultation document and final report for the Commission on
Dignity in Care, established by the NHS Confederation, Age UK and Local
Government Association to identify the causes of poor care of older people
in hospitals and care homes. Over nine months I attended the evidence
sessions, helped frame the recommendations and produced successive
The consultation document received huge media coverage and its
recommendations attracted extensive support from health and social care
organisations. I then worked with the commission to incorporate ideas from
the 230 responses in the final report, Delivering Dignity.
skills and expert
knowledge of health and
local government with a
fantastic ability to
explain it simply and
clearly in language
professionals and the
Public Policy Media